Consulting
Need a website redesign, migration, or business analysis? Digital Present is here to help with expert guidance and tailored solutions for your business.
Learn MoreFrom vision to launch — we craft digital experiences that stick.
STRATEGY AND SUPPORT
We create user-centered digital products—driven by research, design, and technology.
Every brand needs a strategy—and we’re here to help. From hosting and consulting to SEO, product development, market research, and audits, our expertise will fuel your growth.
THE WAYWE BUILD
4 steps.
From data to design—everything we build is shaped around the user.
Problem-solving is a systematic approach to identifying and resolving issues. Here is a general procedure that can be followed for effective problem-solving:
Discovery process
01
Identify and define the problem you are facing. Collect relevant data and information related to the problem. This can involve conducting research and analyzing existing data.
Analyzing problem
02
Review and analyze the gathered information to gain insights into the problem. Look for patterns, root causes, and potential interdependencies.
Problem solving
03
Brainstorm and generate a range of potential solutions to address the problem. Choose the solution that is most likely to solve the problem effectively.
Monitoring
04
Track the implementation of the solution and monitor its progress. Assess its effectiveness and make adjustments if necessary.
Technologies
Jira
Hosting maintenance
Google Analytics
DevOps support
Solutions architect
Jira
Hosting maintenance
Google Analytics
DevOps support
Solutions architect
Question on mind?
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Get in touch with usWeb technical support refers to the assistance provided to users in resolving technical issues related to websites. It includes troubleshooting, maintenance, server support, security measures, performance optimization, and more.
Web technical support can assist with a wide range of issues, including website errors, server and hosting problems, content management system (CMS) support, website performance optimization, security and malware prevention, integration and customization support, and more.
Yes, web technical support can assist with website updates, maintenance tasks, and routine checks to ensure the smooth operation of your website.
When contacting web technical support, provide a clear description of the issue you are experiencing, any error messages received, relevant website details (such as URL and CMS platform), steps to reproduce the problem, and any troubleshooting steps you have already taken.
A web audit is a comprehensive assessment of a website's performance, design, functionality, security, and other relevant aspects. It involves evaluating the website's strengths, weaknesses, and areas for improvement.
A web audit is important because it helps identify issues and opportunities for enhancement in a website. It ensures that the website is aligned with best practices, user expectations, and business goals.
The benefits of a web audit include:
Identifying technical issues that may hinder website performance or user experience.
Enhancing website usability, accessibility, and navigation.
Improving search engine visibility and organic traffic through SEO recommendations.
Enhancing website security and protecting against potential vulnerabilities.
Identifying opportunities for content optimization and improving user engagement.
Aligning the website with industry best practices and standards.
